The Customer requests a quotation and raises a special cargo approval request (if applicable) from the Sales Department
Once a quotation/rate has been agreed the customer will receive written confirmation of the agreed rate from the line.
Once agreed, the customer completes the "booking form" and sends the completed copy to us.
In case all details are correct, and the special cargo approval is obtained, the Customer gets the booking confirmation.
The Customer provides the contact details of an Agent to their Shipper.
The Shipper needs to confirm the shipment to Agents to proceed.
The Shipper gives shipping instructions (SI) for the bill of lading, provides VGM and other documents (if applicable).
The draft of B/L will be generated once the Carrier/Agent for the Carrier receives SI.
The Customer gates-in the container to the port.
The Customer waits for loading.
The Payer pays the bills.
The customer requests the final B/L.
Please note the process above is subject to the local rules and procedures of the Carrier.
To get the details please contact us.